Privacy Policy

Information we collect

When you submit an inquiry, we may collect your name, company, business contact details, country, product requirements, order estimates, message and any reference file you choose to send.

How we use information

We use this information to respond to requests, assess products and custom projects, prepare quotations, coordinate samples and orders, maintain business records, improve this website and meet legal obligations.

Inquiry files

Reference files submitted through the website are attached to the inquiry email and removed from the website upload location after processing. Do not upload sensitive personal, financial or confidential information unless needed for the packaging project.

Local analytics

We use privacy-friendly analytics stored on our own WordPress server to understand aggregate visits and page performance. We do not sell visitor data.

Sharing and retention

We share data only with service providers and production or logistics partners when necessary to respond to or perform a business request, subject to appropriate controls. Records are retained only as long as needed for business, legal and security purposes.

Your choices

You may request access, correction or deletion of your personal information, subject to applicable law and legitimate business record requirements.

Contact

Email lynk@grandlinkhopes.com for privacy questions. The responsible company is Shenzhen Grandlink Hopes Technology Co., Ltd., Room 902, Min’an Building, No. 529 Bulong Road, Bantian, Longgang District, Shenzhen, Guangdong, China.